
Dec.
18, 2008
Dear Customer,
On behalf of EAC, I wish you and your entire team a Very Happy Holiday Season!! We would like to take this opportunity to thank you for your business. As you must be aware, DHL Worldwide Express is pulling out of the domestic market in the United States as of Dec. 30, 2008. We are in the process of setting up optional arrangements to handle your packages going to domestic destinations in U.S.A.
Negotiations are under process with optional carriers and these will be finalized in the coming weeks. We are writing to keep you advised that as of Dec 30, 2008, there will be some changes in the rates offered to you for shipping domestic packages. We shall strive to keep them cost effective with minimum margins.
Please be assured that we will ensure a smooth transition with no service disruption. Once again, we thank you for your continued loyalty.
Sincerely,
Seema
Doshi
Manager - Accounts